Shipping policy

At Zenx, we strive to ensure that your order is processed and shipped as quickly as possible. Orders are typically processed within 1-2 business days from the time of purchase.

We ship our products across Europe. With our local warehouse in Europe, you can expect your order to arrive within 1-5 business days, depending on your location. Please note that delivery times may vary based on factors such as weather conditions, holidays, and carrier delays.

Shipping rates are calculated at checkout based on the destination and the weight of your order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order through our carrier's website.

Due to local regulations, we are unable to ship to certain countries or regions. It is your responsibility to ensure that you are in compliance with all local laws regarding the purchase and use of our products.

We only support European buyers, so you don't need to pay any taxes other than the order.

If your package is lost or damaged during shipping, please contact us immediately at WhatsApp：86 15361678084 or Email：support@zenxvape.com. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

If you have any questions or concerns regarding your order, please don't hesitate to reach out to us at WhatsApp：86 15361678084 or Email：support@zenxvape.com. We are here to assist you and ensure a smooth and satisfactory shopping experience.